Privacy policy
Privacy Policy
Last Updated: May 20, 2026
This Privacy Policy describes how Rise + Redemption ("we," "us," or "our") collects, uses, and shares information when you visit or make a purchase from riseandredemption.com (the "Site").
Information We Collect
Device & Usage Information
When you visit the Site, we automatically collect information about your device, including your web browser, IP address, time zone, and cookie data. As you browse, we also collect information about the pages and products you view and how you interact with the Site. We refer to this as "Device Information."
We collect Device Information using:
• Cookies — data files placed on your device that often include an anonymous unique identifier. Visit http://www.allaboutcookies.org to learn more.
• Log files — track actions on the Site including IP address, browser type, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels — electronic files used to record how you browse the Site.
Order Information
When you make or attempt to make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number ("Order Information").
Communications
If you contact us by email or through our website, we may retain records of that correspondence.
How We Use Your Information
We use Order Information to:
• Fulfill orders, process payments, arrange shipping, and send order confirmations and invoices.
• Communicate with you about your order or our products.
• Screen orders for potential risk or fraud.
• Send you marketing communications where you have opted in or where permitted by law.
We use Device Information to:
• Screen for potential risk and fraud.
• Improve and optimize our Site using analytics about how customers browse and interact.
• Assess the success of our marketing campaigns.
AI Tools & Third-Party Data Processors
We may use AI-powered tools to assist with customer service, content creation, and business operations. We also use the following third-party services that may process your data:
• Shopify Inc. — powers our online store. See Shopify's privacy policy at https://www.shopify.com/legal/privacy.
• Google Analytics — helps us understand how customers use our Site. See https://www.google.com/intl/en/policies/privacy/. Opt out at https://tools.google.com/dlpage/gaoptout.
• Email marketing platforms — we may use services such as Klaviyo or similar to send promotional emails. You may opt out at any time using the unsubscribe link in any email.
When we share your Personal Information with third parties, we do so only as necessary to provide our services or as required by law.
Behavioral Advertising
We may use your information to serve targeted advertisements we believe may interest you. You can opt out of targeted advertising through:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/
Do Not Track & Global Privacy Control
Some browsers offer a "Do Not Track" (DNT) signal. We do not currently alter our data collection practices in response to DNT signals. However, we do recognize and respond to Global Privacy Control (GPC) signals where required by applicable law, including in California. If you activate GPC in your browser, we will treat it as a valid opt-out of the sale or sharing of your personal information for targeted advertising purposes.
Your Privacy Rights
California Residents — CCPA/CPRA
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
• Right to Know — request disclosure of the personal information we collect, use, disclose, and sell about you.
• Right to Delete — request deletion of your personal information, subject to certain exceptions.
• Right to Correct — request correction of inaccurate personal information.
• Right to Opt Out — opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
• Right to Limit — limit the use and disclosure of sensitive personal information.
• Right to Non-Discrimination — we will not discriminate against you for exercising any of these rights.
To exercise these rights, please contact us at rise.and.redemption@gmail.com. We will respond within 45 days.
Other U.S. State Residents
Residents of Colorado, Virginia, Texas, Connecticut, and other states with applicable privacy laws may have similar rights to access, correct, delete, and opt out of certain processing of their personal information. To submit a request, contact us at rise.and.redemption@gmail.com.
European Union Residents — GDPR
If you are a European resident, you have the right to access, correct, update, or delete personal information we hold about you. You also have the right to object to processing and to data portability. We process your information to fulfill contracts (e.g., purchases) and to pursue legitimate business interests.
Please note that your information may be transferred outside of Europe, including to the United States. We take appropriate safeguards to protect your information in such transfers.
The EU Online Dispute Resolution platform is available at: https://ec.europa.eu/consumers/odr
To exercise your rights, contact us at rise.and.redemption@gmail.com.
Data Retention
We retain Order Information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information by contacting us.
Security
We take reasonable precautions to protect your personal information. Payment information is always encrypted during transmission. However, no method of transmission over the Internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
For questions about this Privacy Policy or to exercise your privacy rights:
Rise + Redemption
354 Main Street, Vacaville, CA 95688, United States
General inquiries: ashley@riseandredemption.com
Order inquiries: ordersupport@riseandredemption.com
Terms of Service
Last Updated: May 20, 2026
Overview
This website is operated by Rise + Redemption. Throughout the site, the terms "we," "us," and "our" refer to Rise + Redemption. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service, including those additional terms and conditions referenced herein.
Please read these Terms carefully before using our website. If you do not agree to all terms and conditions, you may not access or use the website.
Section 1 — Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction (including copyright laws). A breach of any of these Terms will result in immediate termination of your Services.
Section 2 — General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your content may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, or resell any portion of the Service without our express written permission.
Section 3 — Accuracy of Information
We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only. We reserve the right to modify the contents of this site at any time without obligation to update information on this site.
Section 4 — Products & Services
Certain products may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy. We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction. All product descriptions and pricing are subject to change at any time without notice at our sole discretion.
Section 5 — Accuracy of Billing & Account Information
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases. For more detail, please review our Refund Policy and Shipping Policy.
Section 6 — Third-Party Links
Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for the content or accuracy of third-party websites and will not have any liability or responsibility for any third-party materials, products, or services. Please review carefully the third-party's policies before engaging in any transaction.
Section 7 — User Comments & Submissions
If you send us creative ideas, suggestions, or other materials, you agree that we may use such content at any time without restriction or compensation. We may monitor, edit, or remove content we determine to be unlawful, offensive, or in violation of these Terms. You are solely responsible for any content you submit.
Section 8 — Personal Information
Your submission of personal information through the store is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Section 9 — Errors, Inaccuracies & Omissions
There may occasionally be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time, without prior notice.
Section 10 — Prohibited Uses
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content for any unlawful purpose; to harass, abuse, harm, defame, or discriminate against others; to submit false or misleading information; to upload viruses or malicious code; to collect personal information of others; or to interfere with the security features of the Service.
Section 11 — Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products are provided "as is" and "as available" without any warranties of any kind. In no case shall Rise + Redemption be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of the Service.
Note: Some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
Section 12 — Indemnification
You agree to indemnify, defend, and hold harmless Rise + Redemption and its officers, directors, agents, contractors, service providers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of any third party.
Section 13 — Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed from these Terms without affecting the validity of any other provisions.
Section 14 — Termination
These Terms are effective unless and until terminated by either party. We may terminate this agreement at any time without notice if you fail to comply with any term or provision. Upon termination, you remain liable for all amounts due.
Section 15 — Governing Law & Dispute Resolution
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
Any disputes arising under or relating to these Terms shall first be addressed through good-faith negotiation. If we cannot resolve a dispute informally, either party may pursue resolution through binding arbitration or small claims court in Solano County, California, rather than in court, except that either party may seek injunctive relief in court for intellectual property infringement. You waive any right to a jury trial or class action.
Note for EU consumers: Nothing in this section limits your rights as a consumer under the mandatory consumer protection laws of your country of residence. EU consumers may also access the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
Section 16 — EU Consumer Rights
If you are a consumer located in the European Union, the following additional terms apply. Nothing in these Terms limits or excludes any rights you have under applicable EU law, including the EU Consumer Rights Directive or any mandatory consumer protection legislation in your country of residence. EU consumers may rely on the mandatory consumer protection provisions of the law of their country of residence. Your rights regarding returns and refunds are described in detail in our Refund Policy.
Section 17 — Changes to Terms of Service
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes. You can review the most current version of these Terms at any time on this page.
Section 18 — Entire Agreement
These Terms of Service, together with our Privacy Policy, Refund Policy, and Shipping Policy (all incorporated herein by reference), constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements between you and us.
Section 19 — Contact Information
Questions about these Terms of Service should be directed to:
Rise + Redemption
354 Main Street, Vacaville, CA 95688, United States
Email: ashley@riseandredemption.com
Order inquiries: ordersupport@riseandredemption.com